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Analysis of the performance under the Citizen’s Charter during the month of January 2026 has been carried out, and the summary thereof is given below –
| Description |
No. of Applications |
| A |
Applications pending at the beginning of the month |
3,392 |
| B |
Applications received during the month |
19,850 |
| C |
Referred back to applicants for additional information |
477 |
| |
Total (A+B-C) |
22,765 |
| D |
Applications processed during the month
– Within timeline
– Beyond timeline |
19,932
19,916 (99.9%)
16 (0.1%) |
| E |
Applications pending at the end of the month
– Within timeline
– Beyond timeline |
2,833
2,812 (99.3%)
21* (0.7%) |
| * Awaiting inputs from external agencies (18), under process (3) |
| Function-wise Status of Applications Received / Processed / Pending |
| Function |
No. of Applications |
| Total |
Processed |
Pending |
| Within timeline |
Beyond timeline |
Within timeline |
Beyond timeline |
| Banker to Banks and Governments |
8,043 |
8,043 |
– |
– |
– |
| Currency Management |
10,105 |
9,214 |
3 |
888 |
– |
| Debt Management |
1,129 |
930 |
– |
199 |
– |
| Financial Markets |
15 |
12 |
– |
3 |
– |
| FinTech |
1 |
– |
– |
1 |
– |
| Foreign Exchange Management |
2,187 |
1,219 |
10 |
940 |
18 |
| Payment and Settlement Systems |
62 |
26 |
– |
34 |
2 |
| Regulation and Supervision |
1,223 |
472 |
3 |
747 |
1 |
| Total |
22,765 |
19,916 |
16 |
2,812 |
21 |
(Brij Raj)
Chief General Manager
Press Release: 2025-2026/2034
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